Frequently Asked Questions

How long does shipping take?

Orders are processed within 2–5 business days. Once shipped, delivery typically takes 3–7 business days depending on your location.

Please note that processing time and shipping time are separate.

What type of hair do you sell?

Unique Exclusive Tresses offers 100% virgin human hair. Our hair is soft, durable, and designed for long-lasting installs with proper care.

Can the hair be dyed or styled?

Yes. Our virgin hair can be dyed, straightened, curled, and styled just like natural hair.

How many bundles do I need?

For a full install we typically recommend:

• 12"-16" → 2–3 bundles
• 18"-22" → 3 bundles
• 24"+ → 3–4 bundles

Longer lengths may require additional bundles depending on your desired fullness.

Do you offer refunds or returns?

Due to the nature of human hair products and for hygiene purposes, all sales are final. Please review our Return & Refund Policy for more information.

How do I contact customer support?

For questions about orders, products, or policies, please contact our support team.

Email: uniqueexclusivellc@gmail.com

Customer Support Hours
Monday – Saturday
8:00 AM – 8:00 PM EST